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API & system integration

Connect records without losing control.

Design integrations with clear source ownership, mappings, validation, failure recovery and monitoring.

Discuss this workflow
AN ILLUSTRATIVE WORKFLOW
  1. 01Map
  2. 02Authorize
  3. 03Synchronize
  4. 04Observe

Clear records. Named owners. Exceptions visible.

01 / THE OPERATING CONTEXT

Two systems can use the same word for different things. Agree what each record means and which system may change it.

02 / WHAT THE WORK COVERS

Specific responsibilities.
A connected result.

Scope is agreed around your current systems, access and business requirements.

01

Contracts and mapping

Define identifiers, data types, validation and ownership.

02

Delivery patterns

Select API calls, events or scheduled synchronization to fit the systems.

03

Recovery

Plan retries, duplicate handling, alerting and review of rejected records.

03 / A PRACTICAL HANDOVER

Know what you are
working toward.

The final deliverables and acceptance criteria are agreed in the project scope. A typical starting set includes:

  • Interface and mapping specification
  • Recovery and retry rules
  • Integration monitoring plan
AN ILLUSTRATIVE WORKFLOW
  1. 01Map
  2. 02Authorize
  3. 03Synchronize
  4. 04Observe

Clear records. Named owners. Exceptions visible.

04 / BEFORE WE BEGIN

A few useful answers.

Can you connect a system with no public API?

We assess supported exports, connectors and vendor options. Unsupported scraping or bypassing access controls is not assumed.

What is the first step?

Discuss the current workflow, systems and constraints. We agree boundaries, responsibilities and acceptance criteria before proposing the implementation.

START WITH THE WORK

What needs to work better?

Tell us about the people, records and handoffs behind your next project.

Discuss your project